What guest details Hosts can expect prior to booking
Creating a community where everyone can belong and feel welcome is important. That’s why we take steps to help promote an equitable booking experience for all guests and hide certain guest details until after you’ve accepted a booking.
We also know it’s important for you to trust who you’re hosting. When a potential guest sends you a request, you’ll still be able to review their:
- First name
- Identity verification status
- Review rating
- Reviews from other Hosts
- Year they joined Airbnb
- Languages they speak
- If they’re a host on Airbnb
After a booking is confirmed, your guest’s first and last name and profile photo also will appear. If the guest has added a preferred first name, you’ll see that instead of their legal first name. You’ll always see the guest’s legal last name.
Note: If a potential guest is an Oregon resident, you’ll be shown their initials instead of their first name. After the booking is confirmed, your guest’s full name will be shared.
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